Service Disruption - FIX Spot Order Entry

Incident Report for Gemini Exchange

Resolved

This incident has been resolved.

Posted Mar 09, 2024 - 14:45 EST

Update

We are continuing to monitor for any further issues.

Posted Mar 09, 2024 - 14:22 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 09, 2024 - 14:22 EST

Investigating

We are currently investigating an issue where some clients are unable to connect to our FIX Order Entry service.

All customer accounts and funds remain secure. We will provide further updates as they become available.

Posted Mar 09, 2024 - 13:56 EST

This incident affected: FIX API.