Resolved -
This incident has been resolved.
Dec 29, 18:33 EST
Investigating -
Some customers are experiencing an error message when withdrawing their XRP. All customer accounts and funds remain completely secure. Updates will be provided once they are available.
Dec 29, 17:47 EST
Completed -
The scheduled maintenance has been completed.
Dec 29, 00:30 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 28, 23:00 EST
Scheduled -
During this time, some users may see timeouts for order requests & cancellations via REST api, and are advised to retry. Thanks.
Dec 28, 22:10 EST
Resolved -
This incident has been resolved.
Dec 26, 03:21 EST
Investigating -
We are currently investigating an issue impacting MON Staking. All customer accounts and funds remain secure. Further updates to follow.
Dec 23, 09:44 EST
Resolved -
This incident has been resolved.
Dec 18, 17:52 EST
Monitoring -
A fix has been released in app version 25.1214.1. An App Store update will be available later today.
Dec 16, 13:59 EST
Investigating -
We’re currently having an issue with placing orders on the "No" side for predictions. This is only affecting some mobile users. We’re investigating and will provide an update as soon as possible.
Dec 16, 12:37 EST
Resolved -
This incident has been resolved.
Dec 18, 17:35 EST
Investigating -
We are currently investigating temporary delays regarding XRP Deposits and Withdrawals. All customer accounts and funds remain secure. Further updates to follow.
Dec 18, 17:03 EST
Resolved -
This incident has been resolved, normal service has been restored.
Dec 18, 14:40 EST
Investigating -
We are investigating issues impacting withdrawals of crypto assets. Users may experience delays or error messages when attempting to initiate new crypto withdrawals from the exchange. Customer funds remain secure and we will share further updates here as our investigation progresses.
Dec 18, 13:57 EST