All Systems Operational
Exchange Web Interface Operational
Exchange Trading Engine Operational
REST API Operational
FIX API Operational
Websockets API Operational
OAuth Integrations ? Operational
Bitcoin Deposits & Withdrawals Operational
Ethereum Deposits & Withdrawals Operational
Litecoin Deposits & Withdrawals Operational
Zcash Deposits & Withdrawals Operational
Bitcoin Cash Deposits & Withdrawals Operational
Gemini Dollar Withdrawals & Redemptions Operational
U.S. Wire Transfer Deposit and Withdrawals Operational
Authy (Two-Factor Authentication) Operational
Sandbox Exchange Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 1, 2020

No incidents reported today.

Mar 31, 2020
Resolved - All digital asset deposits and withdrawals are now available.
Mar 31, 16:12 EDT
Resolved - All digital asset deposits and withdrawals are now available.
Mar 31, 16:00 EDT
Investigating - All digital asset deposits and withdrawals are temporarily unavailable while we perform a required update. All customers' assets remain secure. We will provide further updates as necessary.
Mar 31, 15:49 EDT
Mar 30, 2020

No incidents reported.

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020
Resolved - All impacted services have now been restored.
Mar 27, 21:00 EDT
Investigating - Gemini is investigating service disruptions affecting the Web UI, Mobile App, and Stop Limit Orders. Active Trader and API functionality is unaffected. All customer accounts and funds remain completely secure. Further updates to follow.
Mar 27, 20:48 EDT
Resolved - ERC-20 deposits and withdrawals are now available.
Mar 27, 15:34 EDT
Update - We are continuing to investigate this issue.
Mar 27, 10:36 EDT
Investigating - Deposits and withdrawals of ERC-20 tokens and Gemini Dollar withdrawals and redemptions are temporarily disabled. All customer funds remain safe during this time.
Mar 27, 10:27 EDT
Mar 26, 2020
Resolved - This incident has been resolved.
Mar 26, 20:36 EDT
Update - We are continuing to work on a fix for this issue.
Mar 26, 20:31 EDT
Identified - Deposits and withdrawals are temporarily unavailable. All customers’ assets remain secure. We will provide further updates as necessary.
Mar 26, 20:31 EDT
Completed - The scheduled maintenance has been completed.
Mar 26, 20:12 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 19:00 EDT
Scheduled - The Gemini Spaceship will undergo scheduled weekly maintenance on Thursday, Mar. 26th from 7:00pm - 11:00pm ET.
Mar 25, 15:39 EDT
Mar 25, 2020

No incidents reported.

Mar 24, 2020
Resolved - This incident has been resolved. All delays have cleared and wire transfers are operational.
Mar 24, 11:59 EDT
Update - Inbound wires are now being processed without any delays. There are some residual delays in outbound wires that we expect to clear up by end of day today (3/24/20). As always, don't hesitate to reach out to support@gemini.com with any questions.
Mar 24, 10:03 EDT
Monitoring - On Friday, March 20th, a third party vendor that is used for wire processing experienced an unexpected system issue that resulted in delays processing both inbound and outbound wire transfers. The issue has since been resolved, however, Customers should expect residual delays as pending wire backlogs are cleared. Pending wires from Friday are expected to be processed by end of day today (3/23/2020).
Mar 23, 11:08 EDT
Mar 22, 2020

No incidents reported.

Mar 21, 2020

No incidents reported.

Mar 20, 2020

No incidents reported.

Mar 19, 2020
Completed - Scheduled Maintenance CANCELLED - Thursday Mar. 19th - Gemini exchange maintenance has been cancelled for this evening. All exchange services will remain fully operational.
Mar 19, 17:09 EDT
Scheduled - The Gemini Spaceship will undergo scheduled weekly maintenance on Thursday, Mar. 19th from 7:00pm - 11:00pm ET.
Mar 18, 15:45 EDT
Mar 18, 2020

No incidents reported.