Gemini Exchange Status

All Systems Operational

Exchange Web Interface Operational

Exchange Trading Engine Operational

REST API Operational

FIX API Operational

Websockets API Operational

OAuth Integrations Operational

Bitcoin Deposits & Withdrawals Operational

Ethereum Deposits & Withdrawals Operational

Litecoin Deposits & Withdrawals Operational

Zcash Deposits & Withdrawals Operational

Bitcoin Cash Deposits & Withdrawals Operational

Gemini Dollar Withdrawals & Redemptions Operational

U.S. Wire Transfer Deposit and Withdrawals Operational

Authy (Two-Factor Authentication) Operational

Sandbox Exchange Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 1, 2020

No incidents reported today.

Mar 31, 2020

Digital asset deposits and withdrawals are temporarily unavailable

Resolved - All digital asset deposits and withdrawals are now available.
Mar 31, 16:12 EDT

Digital asset deposits and withdrawals are temporarily unavailable

Resolved - All digital asset deposits and withdrawals are now available.
Mar 31, 16:00 EDT

Investigating - All digital asset deposits and withdrawals are temporarily unavailable while we perform a required update. All customers' assets remain secure. We will provide further updates as necessary.
Mar 31, 15:49 EDT

Mar 30, 2020

No incidents reported.

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

Service Disruption - Web UI, Mobile trading and Stop Limit Orders

Resolved - All impacted services have now been restored.
Mar 27, 21:00 EDT

Investigating - Gemini is investigating service disruptions affecting the Web UI, Mobile App, and Stop Limit Orders. Active Trader and API functionality is unaffected. All customer accounts and funds remain completely secure. Further updates to follow.
Mar 27, 20:48 EDT

ERC-20 token Deposits and Withdrawals Temporarily Unavailable

Resolved - ERC-20 deposits and withdrawals are now available.
Mar 27, 15:34 EDT

Update - We are continuing to investigate this issue.
Mar 27, 10:36 EDT

Investigating - Deposits and withdrawals of ERC-20 tokens and Gemini Dollar withdrawals and redemptions are temporarily disabled. All customer funds remain safe during this time.
Mar 27, 10:27 EDT

Mar 26, 2020

Deposits and withdrawals are temporarily unavailable

Resolved - This incident has been resolved.
Mar 26, 20:36 EDT

Update - We are continuing to work on a fix for this issue.
Mar 26, 20:31 EDT

Identified - Deposits and withdrawals are temporarily unavailable. All customers’ assets remain secure. We will provide further updates as necessary.
Mar 26, 20:31 EDT

Scheduled Maintenance - Thursday Mar. 26th

Completed - The scheduled maintenance has been completed.
Mar 26, 20:12 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 19:00 EDT

Scheduled - The Gemini Spaceship will undergo scheduled weekly maintenance on Thursday, Mar. 26th from 7:00pm - 11:00pm ET.
Mar 25, 15:39 EDT

Mar 25, 2020

No incidents reported.

Mar 24, 2020

Wire Transfer Delays

Resolved - This incident has been resolved. All delays have cleared and wire transfers are operational.
Mar 24, 11:59 EDT

Update - Inbound wires are now being processed without any delays. There are some residual delays in outbound wires that we expect to clear up by end of day today (3/24/20). As always, don't hesitate to reach out to support@gemini.com with any questions.
Mar 24, 10:03 EDT

Monitoring - On Friday, March 20th, a third party vendor that is used for wire processing experienced an unexpected system issue that resulted in delays processing both inbound and outbound wire transfers. The issue has since been resolved, however, Customers should expect residual delays as pending wire backlogs are cleared. Pending wires from Friday are expected to be processed by end of day today (3/23/2020).
Mar 23, 11:08 EDT

Mar 22, 2020

No incidents reported.

Mar 21, 2020

No incidents reported.

Mar 20, 2020

No incidents reported.

Mar 19, 2020

Scheduled Maintenance - Thursday Mar. 19th

Completed - Scheduled Maintenance CANCELLED - Thursday Mar. 19th - Gemini exchange maintenance has been cancelled for this evening. All exchange services will remain fully operational.
Mar 19, 17:09 EDT

Scheduled - The Gemini Spaceship will undergo scheduled weekly maintenance on Thursday, Mar. 19th from 7:00pm - 11:00pm ET.
Mar 18, 15:45 EDT

Mar 18, 2020

No incidents reported.