Resolved -
This incident has been resolved.
Apr 20, 11:26 EDT
Investigating -
Gemini is investigating reports of potential delays in order modifications. All customer accounts and funds remain secure. We will provide further updates as they become available.
Apr 8, 10:40 EDT
Resolved -
This incident has been resolved.
Apr 20, 11:06 EDT
Investigating -
ETH and USDC withdrawals are re-enabled for customers in Europe. However, ETH and USDC multichain functionality is currently unavailable for all customers.The team is investigating. All customer accounts and funds remain completely secure.
Apr 7, 12:43 EDT
Resolved -
This incident has been resolved.
Apr 20, 11:05 EDT
Investigating -
Some users ETH withdrawals on optimism are not currently available. All customer accounts and funds remain completely secure. Updates will be provided once they are available.
Apr 5, 16:07 EDT
Completed -
The scheduled maintenance has been completed.
Apr 18, 18:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 12:00 EDT
Scheduled -
Please note that there will be a system maintenance on 19 April 2026 (Sun), 12.00am – 6.00am SGT.
Incoming SGD and USD deposits will still be received but will not be processed automatically. These will be manually processed after the maintenance window.
SGD and USD Withdrawals will not be processed during the downtime and resume after the maintenance is complete.
To avoid delays in receiving your funds, please avoid making any transfers during this time.
Note: This maintenance affects only Singapore customer accounts.
Apr 8, 05:51 EDT
Resolved -
This incident has been resolved.
Apr 16, 07:13 EDT
Investigating -
We are currently investigating an issue where customers are unable to retrieve funding amount reports via the API. Trading and funding APIs are not impacted.
Apr 16, 06:48 EDT
Resolved -
This incident has been resolved.
Apr 15, 23:58 EDT
Investigating -
We are investigating an issue impacting /v1/transfers and /v1/balances endpoints. We will share further updates here as our investigation progresses.
Apr 15, 23:08 EDT
Resolved -
This incident has been resolved.
Apr 12, 23:42 EDT
Investigating -
We are currently investigating an issue affecting access to certain public pages on www.gemini.com for users in Singapore. All customer accounts and funds remain secure.
In the meantime, you can continue to sign in and access your account at https://exchange.gemini.com/signin or the Gemini mobile app.
Apr 12, 21:53 EDT
Completed -
The scheduled maintenance has been completed.
Apr 10, 01:30 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 01:00 EDT
Scheduled -
During deployment, the following services may experience a brief disconncet while the service restarts:
- FX Rates: Daily USD rate updates may be momentarily delayed - Instant Orders: Instant order placement may require a retry during the restart window - Recurring Orders: Scheduled recurring order execution may be slightly delayed - Settlements: In-flight settlement processing may experience a brief delay
Apr 9, 23:06 EDT
Resolved -
This incident has been resolved.
Apr 9, 10:40 EDT
Investigating -
We are investigating reports of some Android app users experiencing performance issues and difficulties accessing their account. We will provide an update as soon as possible.
Mar 17, 09:11 EDT
Resolved -
This incident has been resolved.
Apr 9, 00:35 EDT
Investigating -
Customers may be unable to view staking balances, complete crypto deposits and withdrawals, and make credit card payments. All customer accounts and funds remain completely secure.
Apr 8, 12:15 EDT
Resolved -
This incident has been resolved.
Apr 8, 13:09 EDT
Investigating -
We are currently investigating a high rate of errors being returned by Gemini REST API endpoints. We will share further updates here as our investigation progresses.
Apr 8, 11:23 EDT
Resolved -
This incident has been resolved.
Apr 8, 01:25 EDT
Investigating -
We are investigating an issue with instant orders on web and mobile. Other order types remain available. All customer accounts and funds remain secure. Further updates to follow.
Apr 8, 00:58 EDT