Resolved -
This incident has been resolved.
Jan 20, 23:08 EST
Update -
We are continuing to investigate this issue.
Jan 20, 22:24 EST
Update -
We are continuing to investigate this issue.
Jan 20, 22:18 EST
Update -
We are continuing to investigate this issue.
Jan 20, 22:17 EST
Update -
We are continuing to investigate this issue.
Jan 20, 22:16 EST
Update -
We are continuing to investigate this issue.
Jan 20, 21:59 EST
Investigating -
Gemini is investigating reports of account balances are not loading and that trading is currently unavailable. All customer accounts and funds remain completely secure. Further updates to follow.
Jan 20, 21:59 EST
Resolved -
This incident has been resolved.
Jan 20, 17:56 EST
Monitoring -
A fix has been implemented and we are monitoring the results.
Jan 20, 17:47 EST
Update -
We are continuing to investigate this issue.
Jan 20, 17:29 EST
Update -
We are continuing to investigate this issue.
Jan 20, 17:24 EST
Investigating -
Gemini is investigating reports of potential service disruptions. All customer accounts and funds remain completely secure. Further updates to follow.
Jan 20, 17:24 EST
Resolved -
This incident has been resolved.
Jan 20, 11:46 EST
Investigating -
Users are currently unable to fulfill tokenized stocks orders. All customer accounts and funds remain completely secure.
Jan 12, 13:59 EST
Resolved -
This incident has been resolved.
Jan 15, 12:07 EST
Update -
We are continuing to investigate this issue.
Jan 15, 09:16 EST
Investigating -
We are currently seeing delays affecting transfers and deposits. Transactions may take longer than expected to appear or complete.
Our team is actively investigating the cause and working to restore normal processing speeds as quickly as possible. Your funds remain safe, and no action is required on your part at this time.
We’ll share another update as soon as we have more information.
Jan 15, 08:58 EST