Service Disruption - Password Reset Error

Incident Report for Gemini Exchange

Resolved

This incident has been resolved.
Posted Jan 06, 2023 - 13:38 EST

Investigating

We are currently investigating reports of password reset issues on the Gemini Mobile App and Web UI. All customer accounts and funds remain completely secure. Further updates to follow.
Posted Jan 06, 2023 - 03:34 EST
This incident affected: Gemini Mobile App: Uptime SLA 99.95% and Gemini Web UI: Uptime SLA 99.95%.
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