Staking Withdrawals and Rewards Degraded Performance 12/03/2024

Incident Report for Gemini Exchange

Resolved

This incident has been resolved.

Posted Dec 20, 2024 - 19:34 EST

Update

All customer accounts and funds remain completely secure. Updates will be provided once they are available. Staking rewards are being reviewed and may be corrected with subsequent credits for some accounts. We remain committed to ensuring account accuracy and appreciate your continued trust.

Posted Dec 11, 2024 - 19:43 EST

Investigating

All customer accounts and funds remain completely secure. Updates will be provided once they are available.

Posted Dec 03, 2024 - 11:23 EST

This incident affected: Gemini Mobile App: Uptime SLA 99.95% and Gemini Web UI: Uptime SLA 99.95%.