Degraded Performance - Portfolio View Data and Market Data

Incident Report for Gemini Exchange

Resolved

This incident has been resolved.

Posted Aug 22, 2025 - 09:32 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 22, 2025 - 07:42 EDT

Investigating

Gemini is investigating reports of potential service disruption impacting account balance and market data. This may affect the ability for customers to view or trade certain tokens. All customer accounts and funds remain secure. All customer accounts and funds remain secure. Further updates to follow.

Posted Aug 22, 2025 - 05:55 EDT

This incident affected: Gemini Mobile App: Uptime SLA 99.95% and Gemini Web UI: Uptime SLA 99.95%.