Service Disruption Impacting Web and Mobile User Interfaces

Incident Report for Gemini Exchange

Resolved

This incident has been resolved.
Posted Nov 24, 2020 - 12:04 EST

Update

We are continuing to investigate this issue.
Posted Nov 24, 2020 - 11:33 EST

Investigating

Gemini is investigating continued reports of potential service disruptions impacting Web and Mobile UIs. All customer accounts and funds remain completely secure. Further updates to follow.
Posted Nov 24, 2020 - 10:13 EST
This incident affected: Gemini ActiveTrader™, Gemini Mobile App: Uptime SLA 99.95%, and Gemini Web UI: Uptime SLA 99.95%.