Cryptocurrency deposits and withdrawals are temporarily unavailable

Incident Report for Gemini Exchange

Resolved

The update is complete. Cryptocurrency deposits and withdrawals have been reenabled. Thanks for your patience!

Posted Dec 09, 2019 - 14:10 EST

Identified

Cryptocurrency deposits and withdrawals are temporarily unavailable while we perform a required update. All customers’ assets remain secure.

Posted Dec 09, 2019 - 13:54 EST

This incident affected: Digital Currencies (Bitcoin Deposits and Withdrawals, Ethereum Deposits and Withdrawals, Litecoin Deposits and Withdrawals, Zcash Deposits and Withdrawals, Bitcoin Cash Deposits and Withdrawals, Gemini Dollar Deposits and Withdrawals).