Asset Prices Displaying Incorrectly for Non-USD Denominated Accounts

Incident Report for Gemini Exchange

Resolved

Issue has been resolved and all asset prices should now be showing as expected.

Posted Feb 05, 2024 - 23:10 EST

Monitoring

A fix has bene implemented and we are monitoring the roll out

Posted Feb 05, 2024 - 23:07 EST

Investigating

We are investigating issues impacting the calculation of asset prices for users whose accounts are denominated in currencies other than USD. We will share further updates here as our team's investigation progresses.

Posted Feb 05, 2024 - 18:07 EST

This incident affected: Gemini ActiveTrader™, Gemini Mobile App: Uptime SLA 99.95%, and Gemini Web UI: Uptime SLA 99.95%.