Service Disruption: REST APIs and FIX

Incident Report for Gemini Exchange

Resolved

This incident has been resolved.
Posted Nov 12, 2023 - 09:05 EST

Monitoring

A fix has been implemented and we are monitoring the system for stability
Posted Nov 12, 2023 - 08:55 EST

Update

We will be entering a brief maintenance period to address this issue.
Posted Nov 12, 2023 - 08:32 EST

Update

We are continuing to investigate this issue.
Posted Nov 12, 2023 - 07:58 EST

Investigating

We are investigating reports of errors and slowness from REST API endpoints and FIX connectivity. Customers may experience delays and/or failed requests when trying to make requests.
Posted Nov 12, 2023 - 07:52 EST
This incident affected: Gemini ActiveTrader™, Gemini Mobile App: Uptime SLA 99.95%, Gemini Web UI: Uptime SLA 99.95%, Exchange Trading Engine, REST API, and FIX API.
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