Service Disruption - Gemini Exchange Login Issues

Incident Report for Gemini Exchange

Resolved

This incident has been resolved.
Posted Jan 20, 2026 - 17:56 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 20, 2026 - 17:47 EST

Update

We are continuing to investigate this issue.
Posted Jan 20, 2026 - 17:29 EST

Update

We are continuing to investigate this issue.
Posted Jan 20, 2026 - 17:24 EST

Investigating

Gemini is investigating reports of potential service disruptions. All customer accounts and funds remain completely secure. Further updates to follow.
Posted Jan 20, 2026 - 17:24 EST
This incident affected: Gemini Mobile App: Uptime SLA 99.95%, Gemini Web UI: Uptime SLA 99.95%, and Gemini.com website.
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