Service Disruption - Web and Mobile Trading Interfaces

Incident Report for Gemini Exchange

Resolved

This incident has been resolved.

Posted Nov 12, 2021 - 14:41 EST

Update

The issue has been identified, and a fix is expected shortly.

Posted Nov 12, 2021 - 14:36 EST

Identified

Gemini is investigating reports of potential service disruptions for Web and Mobile trading interfaces. All customer accounts and funds remain completely secure. Further updates to follow.

Posted Nov 12, 2021 - 14:35 EST

This incident affected: Gemini ActiveTrader™, Gemini Mobile App: Uptime SLA 99.95%, and Gemini Web UI: Uptime SLA 99.95%.