Withdrawal Whitelist Degraded Performance

Incident Report for Gemini Exchange

Resolved

This incident has been resolved.

Posted Sep 16, 2025 - 14:51 EDT

Update

We are continuing to investigate this issue.

Posted Sep 16, 2025 - 14:50 EDT

Investigating

We are currently investigating an issue with the withdrawal whitelist, where users encounter addresses that either disappear or are not successfully added after the 7-day waiting period. We will provide further updates here as our investigation progresses.

Posted Sep 15, 2025 - 22:52 EDT

This incident affected: Crypto Deposits and Withdrawals.