Gemini Exchange Connectivity Issues

Incident Report for Gemini Exchange

Resolved

This incident has been resolved.

Posted Sep 10, 2026 - 04:53 EDT

Update

We are continuing to investigate this issue.

Posted Sep 10, 2026 - 04:53 EDT

Investigating

Customers in some APAC countries may experience slow connectivity and timeouts when accessing Gemini Exchange via web or the mobile app. The team is investigating. All customer accounts and funds remain completely secure.

Posted Sep 10, 2026 - 02:00 EDT

This incident affected: Gemini Mobile App: Uptime SLA 99.95% and Gemini Web UI: Uptime SLA 99.95%.