Unexpected error message when attempting to download account statement.

Incident Report for Gemini Exchange

Resolved

This incident has been resolved.

Posted May 16, 2025 - 09:43 EDT

Investigating

We are aware that some customers are receiving an unexpected error message when attempting to download their April 2025 account statement.
Our team is actively investigating this issue. We will provide further updates as soon as more information becomes available.
All customer accounts and funds remain completely secure.

Posted May 07, 2025 - 09:09 EDT