Degraded Performance - Balance Endpoint

Incident Report for Gemini Exchange

Resolved

This incident has been resolved.
Posted Nov 25, 2024 - 04:06 EST

Update

Incorrect account balances are being displayed as a result of this incident. All customer accounts and funds remain secure. We will provide more information as it becomes available.
Posted Nov 25, 2024 - 03:39 EST

Investigating

Balance endpoints may be affected during the service deployment and restart process. All customer accounts and funds remain secure. Further updates to follow.
Posted Nov 25, 2024 - 02:30 EST
This incident affected: Gemini Mobile App: Uptime SLA 99.95% and Gemini Web UI: Uptime SLA 99.95%.
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