Service Disruption - REST API - Order Status Delays

Incident Report for Gemini Exchange

Resolved

This incident has been resolved.

Posted May 09, 2022 - 13:44 EDT

Investigating

Gemini is currently experiencing sporadic delays on order status returned over the REST API, specifically the status returned from the Order Status and Cancel Order endpoints.

The WebSocket Order Events feed is not impacted and can be used as a workaround:
https://docs.gemini.com/websocket-api/#order-events

All customer accounts and funds remain completely secure. Further updates to follow.

Posted May 09, 2022 - 13:13 EDT

This incident affected: REST API.