Login issues to web and mobile

Incident Report for Gemini Exchange

Resolved

This incident has been resolved.

Posted Jun 20, 2019 - 19:11 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 20, 2019 - 18:50 EDT

Investigating

We are currently investigating an issue with logins to the Exchange web and mobile portals. All customers’ assets remain secure. We will provide further updates as necessary.

Posted Jun 20, 2019 - 18:33 EDT

This incident affected: Gemini Web UI: Uptime SLA 99.95%.