A fix has been implemented and we are monitoring the results.
Posted Sep 28, 2023 - 12:37 EDT
Update
We are continuing to investigate this issue.
Posted Sep 28, 2023 - 11:38 EDT
Update
We are continuing to investigate this issue.
Posted Sep 28, 2023 - 11:29 EDT
Investigating
Gemini is investigating reports of potential service disruption impacting the exchange. All customer accounts and funds remain completely secure. Further updates to follow.
Posted Sep 28, 2023 - 11:19 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 28, 2023 - 10:58 EDT
Update
We are continuing to investigate this issue.
Posted Sep 28, 2023 - 09:49 EDT
Investigating
Gemini is investigating reports of potential service disruption impacting the exchange. All customer accounts and funds remain completely secure. Further updates to follow.
Posted Sep 28, 2023 - 06:59 EDT
This incident affected: Gemini ActiveTrader™, Gemini Mobile App: Uptime SLA 99.95%, Gemini Web UI: Uptime SLA 99.95%, Gemini.com website, Exchange Trading Engine, REST API, FIX API, Websockets API, OAuth Integrations, Recurring Orders, Gemini eOTC, Gemini Clearing, Wire Transfer Deposit and Withdrawals, Fiat Deposits and Withdrawals, and Authy (Two-Factor Authentication).