ERC-20 token Deposits and Withdrawals Temporarily Unavailable

Incident Report for Gemini Exchange

Resolved

ERC-20 deposits and withdrawals are now available.

Posted Mar 27, 2020 - 15:34 EDT

Update

We are continuing to investigate this issue.

Posted Mar 27, 2020 - 10:36 EDT

Investigating

Deposits and withdrawals of ERC-20 tokens and Gemini Dollar withdrawals and redemptions are temporarily disabled. All customer funds remain safe during this time.

Posted Mar 27, 2020 - 10:27 EDT

This incident affected: Digital Currencies (Gemini Dollar Deposits and Withdrawals).