Service Disruption - ActiveTrader / Credit Card Dashboard

Incident Report for Gemini Exchange

Resolved

This incident has been resolved.

Posted Dec 28, 2022 - 22:04 EST

Update

Gemini is continuing to investigate issues impacting the Gemini Credit Card dashboard. Credit card transactions are not affected but users may not be able to view the credit card tab including credit card number or rewards at this time while we mitigate this issue

Posted Dec 28, 2022 - 21:30 EST

Update

Our team has resolved the issues impacting Gemini ActiveTrader.

Posted Dec 28, 2022 - 21:27 EST

Update

We have determined that this issue is also impacting the Credit Card dashboard on the Gemini site. Gemini is continuing to investigate and will provide additional updates as necessary.

Posted Dec 28, 2022 - 21:22 EST

Investigating

Gemini is investigating reports that the ActiveTrader interface continually reloads when users log into the exchange.

Posted Dec 28, 2022 - 20:46 EST

This incident affected: Gemini ActiveTrader™ and Gemini Credit Card™.