Service Disruption - REST and Websocket APIs, Active Trader, FIX

Incident Report for Gemini Exchange

Resolved

This incident has been resolved.
Posted Sep 17, 2023 - 13:52 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 17, 2023 - 12:41 EDT

Update

We are continuing to investigate the issue and are considering a couple of solutions.
Posted Sep 17, 2023 - 11:50 EDT

Investigating

Gemini is investigating reports of potential service disruptions and timeouts impacting our REST, FIX, and Websocket APIs, as well as Active Trader. All customer accounts and funds remain completely secure. Further updates to follow.
Posted Sep 17, 2023 - 10:04 EDT
This incident affected: Gemini ActiveTrader™, REST API, FIX API, and Websockets API.
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