BTC deposits and withdrawals are temporarily unavailable

Incident Report for Gemini Exchange

Resolved

This incident has been resolved.

Posted Sep 20, 2018 - 20:11 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 20, 2018 - 20:08 EDT

Investigating

BTC deposits and withdrawals are temporarily unavailable. Your full BTC balance is still securely being stored in Gemini's storage systems, and Ethereum and Zcash transactions are unaffected.

Posted Sep 20, 2018 - 19:57 EDT

This incident affected: Digital Currencies (Bitcoin Deposits and Withdrawals).