Mobile limit orders unable to calculate fees

Incident Report for Gemini Exchange

Resolved

This issue has been resolved and mobile limit orders are now working again.

Posted Feb 03, 2024 - 18:26 EST

Update

We have verified our fix and are rolling it out now. It should be available for all users within the next hour

Posted Feb 03, 2024 - 17:13 EST

Identified

We are investigating an issue with the Gemini mobile application when calculating fees for limit orders. Instant orders are still available as well as the ability trade limit orders on the web / ActiveTrader.

Posted Feb 03, 2024 - 15:49 EST

This incident affected: Gemini Mobile App: Uptime SLA 99.95%.