Users unable to cancel open orders via REST/Web

Incident Report for Gemini Exchange

Resolved

This incident has been resolved.
Posted Nov 20, 2024 - 05:59 EST

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 20, 2024 - 05:59 EST

Investigating

This issue is currently being investigated. All customer accounts and funds remain completely secure. Further updates to follow.
Posted Nov 20, 2024 - 05:32 EST
This incident affected: REST API and Websockets API.