Service Disruption - All Services
Incident Report for Gemini Exchange
Resolved
We have restored trading on ActiveTrader and API with all trading books re-opened in limit only mode. Mobile and Retail Web UI trading will be reenabled shortly.

We have restored trading on Mobile and Retail Web UI. Thank you for your patience.
Posted Dec 10, 2021 - 16:25 EST
Update
Our team is performing final checks to ensure all systems are stable before re-opening the platform. Thank you for your patience.
Posted Dec 10, 2021 - 16:12 EST
Update
We continue to perform maintenance to restore service. We apologize for the prolonged downtime and appreciate your patience.
Posted Dec 10, 2021 - 15:25 EST
Update
We appreciate your patience and understand your frustration. Our team is working as fast we can to restore service. All customer funds remain completely secure.
Posted Dec 10, 2021 - 14:09 EST
Update
We appreciate your patience as we continue to work to restore service. All customer funds remain completely secure. We will provide an update within the hour on when we anticipate services will be restored.
Posted Dec 10, 2021 - 13:12 EST
Update
As part of restoring service for today’s outage, all open limit orders have been cancelled. Customers can place new limit orders once service is fully restored.

Our team continues to work to restore service as quickly as possible. Please follow our status page for real-time updates: https://status.gemini.com/
Posted Dec 10, 2021 - 12:03 EST
Update
Our team continues to diligently work to restore service. We appreciate your patience.
Posted Dec 10, 2021 - 10:07 EST
Update
The Gemini platform is currently unavailable. Our team is working diligently to restore service. All customer accounts and funds remain completely secure. Follow the status page for real-time updates: https://status.gemini.com/
Posted Dec 10, 2021 - 08:47 EST
Identified
We have continued to see errors after the initial fix was deployed and are reentering full maintenance.
Posted Dec 10, 2021 - 08:07 EST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Dec 10, 2021 - 08:01 EST
Update
We are continuing to work on a fix for this issue.
Posted Dec 10, 2021 - 07:32 EST
Identified
Gemini is investigating reports of potential service disruptions and will be taking full maintenance to resolve. All customer accounts and funds remain completely secure. Further updates to follow.
Posted Dec 10, 2021 - 07:30 EST
This incident affected: Gemini ActiveTrader™, Gemini Web UI, Gemini Mobile App, Gemini Earn, Exchange Trading Engine, REST API, FIX API, Websockets API, OAuth Integrations, Wire Transfer Deposit and Withdrawals, Recurring Orders, Fiat Deposits and Withdrawals, Gemini Clearing and Digital Currencies (Bitcoin Deposits & Withdrawals, Ethereum Deposits & Withdrawals, Litecoin Deposits & Withdrawals, Zcash Deposits & Withdrawals, Bitcoin Cash Deposits & Withdrawals, Gemini Dollar Deposits & Withdrawals, Basic Attention Token Deposits & Withdrawals, Orchid Deposits & Withdrawals, Dai Deposits & Withdrawals, Chainlink Deposits & Withdrawals, Amp Deposits & Withdrawals, Compound Deposits & Withdrawals, PAX Gold Deposits & Withdrawals, Balancer Deposits & Withdrawals, Curve Deposits & Withdrawals, Ren Network Deposits & Withdrawals, Synthetix Network Deposits & Withdrawals, Uma Deposits & Withdrawals, Uniswap Deposits & Withdrawals, Yearn.finance Deposits & Withdrawals, Decentraland Deposits & Withdrawals, Kyber Network Deposits & Withdrawals, Maker Deposits & Withdrawals, Storj Deposits & Withdrawals, 0x Deposits & Withdrawals, Aave Deposits & Withdrawals, Filecoin Deposits & Withdrawals, Loopring Deposits & Withdrawals, SKALE Network Deposits & Withdrawals, 1inch Deposits & Withdrawals, SAND Deposits & Withdrawals, Bancor Deposits & Withdrawals, The Graph Deposits & Withdrawals, Enjin Coin Deposits & Withdrawals, SushiSwap Deposits & Withdrawals, Somnium Space Deposits & Withdrawals, BarnBridge Deposits & Withdrawals, Injective Protocol Deposits & Withdrawals, Livepeer Deposits & Withdrawals, Polygon Deposits & Withdrawals, Dogecoin Deposits & Withdrawals, Ankr Network Deposits & Withdrawals, Mirror Protocol Deposits & Withdrawals, Fantom Deposits & Withdrawals, Alchemix Deposits & Withdrawals, Cryptex Finance Deposits & Withdrawals, Tezos Deposits & Withdrawals, Axie infinity Deposits & Withdrawals, Smooth Love Potion Deposits & Withdrawals, Terra Deposits & Withdrawals, TerraUSD Deposits & Withdrawals, Moss Carbon Credit Deposits & Withdrawals, Shiba Inu Deposits & Withdrawals, Audius Deposits & Withdrawals, Mask Network Deposits & Withdrawals, Wrapped Centrifuge Deposits & Withdrawals, Quant Deposits & Withdrawals, Radicle Deposits & Withdrawals, Burn Deposits & Withdrawals, SuperRare Deposits & Withdrawals, Fetch AI Deposits & Withdrawals, Numeraire Deposits & Withdrawals, API3 Deposits & Withdrawals, USD Coin Deposits & Withdrawals).