We Are Investigating Reports of Credit Card Auto Payments Failing to Run on 9/22/2025 for a Small Subset of Cardholders

Incident Report for Gemini Exchange

Resolved

This incident has been resolved.
Posted Oct 10, 2025 - 19:42 EDT

Investigating

Gemini is investigating an issue where scheduled Credit Card Autopay transactions did not process as expected on September 22, 2025. This may impact a subset of cardholders who rely on Autopay for recurring payments. All customer accounts and funds remain secure. Further updates will be provided as we work toward a resolution.
Posted Sep 27, 2025 - 12:42 EDT
This incident affected: Gemini Credit Card™.
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