Some Customers Unable to Log In on Mobile App and Web

Incident Report for Gemini Exchange

Resolved

This incident has been resolved.

Posted Mar 16, 2026 - 23:00 EDT

Update

We are continuing to investigate this issue.

Posted Mar 16, 2026 - 09:04 EDT

Investigating

Some customers are currently unable to log into their Gemini account. This issue is affecting users globally.
Our team is investigating and will provide an update as soon as possible.

Posted Mar 15, 2026 - 22:37 EDT

This incident affected: Gemini Mobile App: Uptime SLA 99.95% and Gemini Web UI: Uptime SLA 99.95%.