Service Disruption - Cosmos deposits/withdrawals are unavailable

Incident Report for Gemini Exchange

Resolved

This incident has been resolved.

Posted Mar 19, 2024 - 21:23 EDT

Update

We are continuing to investigate this issue.

Posted Mar 19, 2024 - 08:01 EDT

Investigating

Cosmos deposits and withdrawals are temporarily unavailable. All customer accounts and funds remain secure. Further updates to follow.

Posted Mar 19, 2024 - 08:00 EDT

This incident affected: Gemini Mobile App: Uptime SLA 99.95%, Gemini Web UI: Uptime SLA 99.95% and Digital Currencies (Cosmos Deposits and Withdrawals).