A fix has been implemented and we are monitoring the results.
Posted Nov 16, 2022 - 12:38 EST
We experienced an Amazon Web Services EBS outage with one of our primary databases. We have the database restored and are bringing the exchange back up.
Posted Nov 16, 2022 - 12:03 EST
We are continuing to investigate this issue.
Posted Nov 16, 2022 - 11:40 EST
Gemini is investigating reports of potential service disruptions. All customer accounts and funds remain completely secure. Further updates to follow.
Posted Nov 16, 2022 - 11:33 EST
This incident affected: Gemini ActiveTrader™, Exchange Trading Engine, REST API, FIX API, Websockets API, Wire Transfer Deposit and Withdrawals, Recurring Orders, Gemini.com website, Fiat Deposits and Withdrawals, Gemini Clearing, Gemini Credit Card™, Gemini Mobile App, and Gemini Web UI.