Marketdata Websocket Outage

Incident Report for Gemini Exchange

Resolved

This incident has been resolved.
Posted Oct 19, 2022 - 22:25 EDT

Monitoring

We have deployed a fix for this issue and are monitoring the stability of websocket connections.
Posted Oct 19, 2022 - 16:42 EDT

Identified

We have identified the root cause of the issue and are working on implementing a fix.
Posted Oct 19, 2022 - 15:19 EDT

Update

We are continuing to investigate this issue.
Posted Oct 19, 2022 - 14:52 EDT

Update

We are continuing to investigate this issue.
Posted Oct 19, 2022 - 14:37 EDT

Investigating

We are currently investigating reports of connection timeouts when using the marketdata websockets
Posted Oct 19, 2022 - 14:37 EDT
This incident affected: Websockets API.