Delays to Withdrawals Processing - 12/20/2024

Incident Report for Gemini Exchange

Resolved

This incident has been resolved.
Posted Dec 20, 2024 - 18:33 EST

Update

We are continuing to investigate this issue. Deposits and withdrawals for both fiat and crypto are temporarily disabled.
Posted Dec 20, 2024 - 16:24 EST

Update

We are continuing to investigate this issue.
Posted Dec 20, 2024 - 16:18 EST

Investigating

We are currently investigating an issue delaying withdrawal processing. All customer accounts and funds remain secure. Further updates to follow.
Posted Dec 20, 2024 - 15:55 EST
This incident affected: Fiat Deposits and Withdrawals and Crypto Deposits and Withdrawals.
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