Service Disruption - Trading and Transfers Unavailable

Incident Report for Gemini Exchange

Resolved

This incident has been resolved.

Posted Nov 06, 2025 - 18:02 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 06, 2025 - 14:45 EST

Update

Identified – We encountered a network issue during routine maintenance. The cause has been identified, and recovery efforts are in progress.

Posted Nov 06, 2025 - 12:37 EST

Update

The Gemini Spaceship is going into full maintenance.

All user interfaces and trading will remain unavailable during this time.

All customer accounts and funds remain completely secure.

Posted Nov 06, 2025 - 10:29 EST

Update

We are continuing to investigate this issue.

Posted Nov 06, 2025 - 10:15 EST

Update

We are continuing to investigate this issue.

Posted Nov 06, 2025 - 09:57 EST

Investigating

Gemini is investigating reports of potential service disruptions. API connectivity as well as trading are currently unavailable.

All customer accounts and funds remain completely secure. Further updates to follow.

Posted Nov 06, 2025 - 09:50 EST

This incident affected: Gemini ActiveTrader™, Gemini Mobile App: Uptime SLA 99.95%, Gemini Web UI: Uptime SLA 99.95%, Gemini.com website, Exchange Trading Engine, REST API, FIX API, Websockets API, Recurring Orders, Gemini eOTC, Gemini Clearing, Wire Transfer Deposit and Withdrawals, Fiat Deposits and Withdrawals, Crypto Deposits and Withdrawals, and Gemini Credit Card™.