Timeouts in Monthly Account Statements Generation
Incident Report for Gemini Exchange
Resolved
This incident has been resolved.
Posted Sep 07, 2022 - 00:22 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 06, 2022 - 22:11 EDT
Identified
The issue has been identified and a fix is being implemented.
Posted Sep 06, 2022 - 22:10 EDT
Investigating
We are currently investigating reports where clients' requests to download certain monthly statements are timing out. All customer accounts and funds remain completely secure. Further updates to follow.
Posted Sep 06, 2022 - 12:53 EDT
This incident affected: Gemini Web UI.