Service Interruption

Incident Report for Gemini Exchange

Resolved

Service has been fully restored.

Posted Jun 05, 2019 - 18:55 EDT

Monitoring

The underlying issue has been identified and action has been taken to fully restore affected services.

Posted Jun 05, 2019 - 18:42 EDT

Investigating

Gemini is investigating a network disruption that is causing intermittent issues across various services such as logins, Crypto Deposits and withdrawals. All customers’ assets remain secure. We will provide further updates as necessary.

Posted Jun 05, 2019 - 18:06 EDT

This incident affected: Digital Currencies (Bitcoin Deposits and Withdrawals, Ethereum Deposits and Withdrawals, Litecoin Deposits and Withdrawals, Zcash Deposits and Withdrawals, Bitcoin Cash Deposits and Withdrawals, Gemini Dollar Deposits and Withdrawals) and Gemini Web UI: Uptime SLA 99.95%, Authy (Two-Factor Authentication).