Service Disruption - Order Status Delays
Incident Report for Gemini Exchange
Resolved
This incident has been resolved.
Posted Aug 13, 2022 - 12:04 EDT
Update
We are continuing to work on a fix for this issue.
Posted Aug 13, 2022 - 10:52 EDT
Update
We are continuing to work on a fix for this issue.
Posted Aug 13, 2022 - 10:51 EDT
Update
We are continuing to work on a fix for this issue.
Posted Aug 13, 2022 - 10:39 EDT
Identified
The issue has been identified and a fix is being implemented.
Posted Aug 13, 2022 - 10:34 EDT
Investigating
Gemini is currently experiencing sporadic delays on order status returned over the REST API, specifically the status returned from the Order Status and Cancel Order endpoints.

All customer accounts and funds remain completely secure. Further updates to follow.
Posted Aug 13, 2022 - 10:20 EDT
This incident affected: Gemini ActiveTrader™, Gemini Mobile App: Uptime SLA 99.95%, Gemini Web UI: Uptime SLA 99.95%, Gemini.com website, Exchange Trading Engine, REST API, FIX API, Websockets API, OAuth Integrations, Recurring Orders, Gemini Clearing, Wire Transfer Deposit and Withdrawals, Fiat Deposits and Withdrawals, and Gemini Credit Card™.