Exchange Login and BTC, ETH, ZEC deposits and withdrawals are temporarily unavailable

Incident Report for Gemini Exchange

Resolved

This incident has been resolved.

Posted Sep 21, 2018 - 09:39 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 21, 2018 - 09:14 EDT

Update

Logins to exchange.gemini.com, and BTC/ZEC deposits and withdrawals are functional again.

Posted Sep 21, 2018 - 09:11 EDT

Identified

Login to exchange.gemini.com, and BTC, ETH, ZEC deposits and withdrawals are temporarily experiencing issues. All customers’ assets remain secure. We will provide further updates as necessary.

Posted Sep 21, 2018 - 08:16 EDT

This incident affected: Digital Currencies (Bitcoin Deposits and Withdrawals, Ethereum Deposits and Withdrawals, Zcash Deposits and Withdrawals) and Gemini Web UI: Uptime SLA 99.95%.